& Operations Manager

Fairness West Virginia, the statewide nonprofit LGBTQ civil rights organization, seeks a Communications & Operations Manager to join our growing team. Our mission is to ensure that lesbian, gay, bisexual, and transgender West Virginians can be open, honest, and safe at home, at work, and in the community.

This full-time position, which reports to the Executive Director, is responsible for communications, development, office operations, and facilities management.




— Assist with design of Fairness West Virginia publications.
— Create content for social media postings.
— Monitor, research, and analyze bills introduced during sixty-day legislative session and develop fact sheets to address the bills we support and oppose.


— Learn and use Fairness West Virginia donor databases, internet research tools, and other resources to develop donor prospects lists for fundraising, and to cultivate volunteers and supporters.
— Process individual donations in a timely and accurate manner and produce timely functional correspondence, including donor acknowledgement letters, and maintain detailed donor records.
— Create digital newsletter for donors.
— Engage in lower level donor solicitations by phone.
— Provide meeting and event planning support, including meeting materials and venue arrangements.
— Assist with grant research.

Office Management

— Manage office operations involving mail, calendaring, supplies, copying and filing to provide seamless support to the Executive Director and other staff as needed.
— Maintain overall professional appearance of office, serve as liaison to many parties including (but not limited to) the landlord on facilities management, and bookkeeping services.
— Provide initial check requisition and cash receipt support.
— Support office information technology functions, basic troubleshooting, and maintenance.
— Assistance to the Executive Director on other projects as needed.



— Graphic design skills and familiarity with design software.
— Strong written, oral, and digital communications skills to communicate with diverse audiences.
— Previous experience in fundraising or sales and office administration is preferred but not required.
— Proficiency in Microsoft Office, and experience with a development database preferred.
— Demonstrated organizational skills and proficiency in office management.
— Possess strong customer service skills to meet needs quickly and effectively and problem-solving skills with ability to propose and implement solutions.
— Team player who thrives in a small-office environment.
— Must be an extrovert. 
— Commitment to LGBTQ civil rights, diversity, and equity.



Salary dependent on experience. Benefits include generous medical, dental, and vision insurance (fully paid by employer), and vacation, holiday, and sick leave.


How to apply:

Please email cover letter, resume, writing sample, and three references to Applications should include “Communications & Operations Manager” in the subject field. Applications accepted until position is filled.

Fairness West Virginia is an equal opportunity employer.